Privacy Policy

Effective Date: August 1, 2025

We respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and 3D subdivision platform.

Information We Collect

Contact information (name, email, phone number) when you sign up or request info.
Business information (company name, subdivision details) for project setup.
User activity (lot selections, saved models) so we can provide and improve our services.
Technical info (cookies, browser type, device data) for analytics and performance.

How We Use Your Information

To provide and improve our interactive 3D subdivision services
To save and recall your model selections.
To process payments and manage subscriptions.
To send updates, support, and promotional content (with opt-out options).

Sharing Information
We may share data with trusted partners (e.g., CRM, payment processors, hosting providers). We never sell your personal information.

Cookies
We use cookies and similar technologies for analytics and to save your preferences.

Your Rights
Depending on where you live, you may request access, correction, or deletion of your data.

Terms of Use

Effective Date: August 1, 2025

Welcome to VS-Explorer( Virtual Site Explorer, llc) By using our website and 3D subdivision platform, you agree to the following terms.

Use of Services

Our models are for marketing and visualization only. They are not surveys, plats, or legal documents.
You agree not to misuse our platform, copy models, or resell services without permission.

Subscriptions & Payments

Subscriptions are billed quarerly until canceled.
Refund and cancellation terms are explained in our Refund Policy.

Intellectual Property
All 3D models, graphics, and software are owned by VS-Explorer (Virtual Site Explorer, llc) unless otherwise stated. Builders retain ownership of their subdivision data but grant us rights to use it in the platform.

Liability
We strive for accuracy but do not guarantee that models reflect final plats, lots, or construction. We are not liable for business losses resulting from reliance on visualizations.

Changes
We may update these terms as needed. Updates will be posted here with a new effective date.

Cookie Policy

We use cookies to:

Save your preferences and lot selections.
Analyze traffic and usage patterns (via Google Analytics or similar tools).
Provide a smoother user experience.

You can disable cookies in your browser, but some features may not work correctly.

By continuing to use our site, you agree to our use of cookies.

Disclaimer

The 3D subdivision models provided on this site are for marketing and visualization purposes only.

They are not surveys, plats, engineering drawings, or legal documents.
Lot sizes, layouts, and home designs may change without notice.
Buyers should consult official subdivision documents and builder contracts for accurate details.
VS-Explorer (Virtual Site Explorer, llc) is not responsible for decisions made based on visualization

Refund Policy

Setup Fees

When we create your subdivision model, there’s a one-time setup fee required before we begin. This covers the custom work and resources needed to prepare your project. We offer a 100% money-back guarantee if you do not approve the initial model we create and want to terminate services with no further revisions. Once the model is approved or accepted with requested changes, the setup fee becomes non-refundable.

Subscriptions

Subscriptions are billed quarterly. You’re free to cancel at any time — your account will remain active until the end of your current billing cycle, and no further charges will be made. Because access is immediate, we cannot offer refunds for partially used periods.

Project Deliverables

All project deliverables are provided through secure web-based links. The underlying digital models and data remain the property of VS-Explorer and are not distributed directly to clients. This ensures the protection of our proprietary intellectual property.

Service Support Guarantee

If something isn’t working as promised, we’re here to help. We will resolve any broken data links within our control as quickly as possible. While these issues are rare, they can occasionally arise. Please note these issues along with certain external issues — such as datacenter outages or general internet disruptions — are outside of our control and are not covered by refunds or guarantees.